Magical Christmas Wreaths

FAQ

How can I order?
You can order online or if you prefer to speak with a real live person

you can place the whole order over the phone by calling  02036517780
We are open 7 days a week from ‘8am till late’

For online orders The Magical Christmas Wreath Company use PayPal secure online
payment service to process all payments for your security and peace of mind.

The Magical Christmas Wreath Company NEVER stores your credit card details
nor do we share details with any 3rd parties.

When you checkout you will see the Pay via PayPal option. Once you click on that button, PayPal looks after all the rest of the transaction. You do not need to have a PayPal account to  use the PayPal secure on-line Payment system.

Where do you send or deliver wreaths to?
We deliver our designs and products nationwide and throughout Europe.
Candles are delivered worldwide.

Will I need to be at home to receive delivery from The Magical Christmas
Wreath Company?
A signature will be required upon delivery but if you have a safe place at your delivery address where your parcel can be left, you can advise us.
We cannot accept responsibility for any items left outside of
 your chosen property.
If you will be unable to accept delivery at home, you can of course have your parcel
delivered to an alternative address for your convenience.
Please state precise instructions clearly in the checkout space provided.

What day can I request delivery?
We always try to accommodate requested delivery dates. However, a lead time of one day must be given for delivery during the busy period. We cannot guarantee Sunday & Monday deliveries.

How will my order arrive?
Your order will arrive packaged in a strong recyclable cardboard box
which will protect it during transit from our magical workshop to your home.

How long does it take after I have placed my order for it to arrive?
Being handmade, please allow approximately 2 days for delivery from the date of ordering unless you specify that you would like a later delivery date.
You can order your items in advance, requesting the week you require delivery.

We advise our customers to accept delivery as early in December as possible to avoid
disruption caused by adverse winter weather.

When is the last day to order items from The Magical Christmas Wreath
Company this year?
Last orders are 19th Dec 2016. If you have any queries regarding delivery please give one of our friendly elves a call before ordering to discuss your requirements. We are always pleased to assist you.

Can I order my Wreath, Swags, Garlands and Centrepieces in advance?
We start take advance orders from customers as early as July for delivery in December.

Can I buy products from magicalchristmaswreaths.co.uk as gifts for friends,
family or business associates?
All of our Magical Wreaths, Swags, Garlands and Centrepieces and Scented Candles
make fabulous gifts. It’s easy, just choose the alternative delivery address option on
your order form if you would like your order delivered to a different location.

Can I purchase items from outside the UK?
International customers are advised to contact us to their discuss requirements via our contact form or email.
We deliver all our products throughout Europe.
We ship our Luxury Candles and Hand Tied Bows Internationally.
International customers may purchase any items to send to friends/relatives in Europe.
Please contact us to discuss your requirements.